Productivity and performance fired up by Dragon at top legal firm.

Productivity and performance fired up by Dragon at top legal firm

Gordon Brown Law Firm (GBLF) is a multidisciplinary law firm in the North East of England with 85 staff across two offices. The firm provides cost-effective, high quality legal services and advice for both individuals and businesses, ranging from SMEs to large corporations. The team works across all areas of law including family, residential conveyancing, wills and probate, dispute resolution, corporate and commercial.

Challenge:

  • To make fee earners self-sufficient and reduce correspondence turnaround times
  • To bring secretarial role in line with the businesses’ new needs

Results:

  • Correspondence turned around in one day
  • More productive fee earners

A vision of the future, today

The firm embarked upon a project to move to a digital environment in order to improve its process efficiency, boost productivity, add more value to clients and diversify the role played by its secretarial team whilst reducing its overall impact on the environment. Central to helping the firm achieve its goals was Dragon Legal, the popular desktop speech recognition software from Nuance Communications.

Michael Wheatley, ICT Manager at GBLF explains the firm’s philosophy on technology: “GBLF is a very progressive and forward thinking firm with regards to technology. When we saw a demonstration of speech recognition technology a couple of years ago with a view to it replacing our digital dictation solution, we were extremely impressed by how much it had improved from an accuracy and ease of use perspective. We could see how it would fit with the way in which we wanted to direct the business in terms of technology.”

Embracing change for the better with Dragon Legal

Before Dragon was implemented, fee earners dictated letters into the former digital dictation solution which were in turn typed by secretaries before returning them to fee earners for sign off. Michael reports that this process took twice as long as it does with speech recognition. That performance improvement shouldn’t be too surprising given Dragon’s ability to transcribe up to 160 words per minute, combined with the fact that people speak up to three times faster than they type.

With its Legal specific dictionary, Dragon is measurably helping to increase productivity for the team at GBLF. Michael explained: “Dragon Dictation was implemented and fee earners were provided with the relevant training to allow them to be more self-sufficient. Not only does it reduce correspondence turnaround times, but the speedier service results in increased client satisfaction.”

Michael estimates that since implementing Dragon, the number of letters produced per day by the firm has increased by 30%, with letters issued on the same day, rather than one day later. Furthermore, the letters are easier to check and correct in real-time. Any recognition concerns have been allayed as Michael states that Dragon copes very well with the range of regional accents in the office, while the team have also been impressed by Dragon’s intelligence which enables it to learn from any corrections users make.

Simon Dakers, family Partner at GBLF, explains how Dragon has helped productivity within his team “The real benefit of Dragon Dictation is the immediacy of seeing the dictated words. Unlike traditional dictation it allows emails, letters and documents to be produced, and, if necessary, amended quickly and without the need to revisit once returned from a typist. It allows the resource of the secretary to be better utilised in being free to deal with fee earning work and other administrative tasks. The speed at which typed documents can be produced is extremely impressive and the system is a huge assistance when preparing lengthy emails that need to be sent urgently.”

Maximum return, minimum disruption

Another benefit of using Dragon is that it works seamlessly with popular email applications, which is proving popular with its fee earning team, as an increasing amount of their time is spent responding to emails. Perhaps a more important consideration is that Dragon Legal integrates easily with Ochresoft, the company’s case management solution.

Externally this has allowed the firm to offer more cost effective and competitive packages to its client base. “Its ease of use is highly impressive considering how powerful Dragon is and what it is capable of doing.” Michael Wheatley, ICT Manager at GBLF

Michael states he wouldn’t hesitate to recommend Dragon to other legal professionals, citing its accuracy, ease of use and reliability. “Its ease of use is highly impressive considering how powerful Dragon is and what it is capable of doing.”

Not only is that a solid endorsement of Dragon, but an illustration of how it can help create a stress-free, as well as a paper-free, working environment for forward thinking organisations across all sectors.

This article is copyright Nuance Communications

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How to type quicker

Learning how to type quicker will save you so much time both at home and at work!

Using Dragon NaturallySpeaking voice recognition software will help you to work three times faster, and that’s a guarantee! The average typing speed is 30-40 words a minute; that means a total of about 60 words every 15 minutes.

Working three times faster, you can easily manage 1800 words in the same time!

 

Please complete the form in the right panel of this page for a no obligation consultation where you could find out how to Stop Typing, and Start Living!

You have nothing to lose but your time!

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Free Dragon and Windows 10 training session

 

dragon-accredited-trainer-version13-logo-r2

sands

                                                            http://www.systems-and-solutions.co.uk

 

Talking Typist and Systems & Solutions are excited to be hosting a free Dragon and Windows 10 training/information session on Windows 10 and Dragon NaturallySpeaking on April 14th 2016 at the Systems & Solutions shop on Fettiplace road in Witney.

Space is limited and tickets are going fast!

Please register your interest below for a priority invitation to this event…

 


Register your interest here…

 

 

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Will voice recognition software help me?

I’ve just seen a very interesting article which may help you to decide the answer to the question, “will voice recognition software help me?” You may have tried it in the past and found that it wasn’t very good, but I am so confident that this is no longer the case, that I will guarantee it at no cost to you if you don’t think it will help, following a short training session! I have quoted from the article here and included the link to the full text at the bottom of the page.

I’ve just helped a lawyer who charges £250 an hour and using voice recognition software he is saving at least one hour a day of his time. Let’s say that he works 45 weeks a year – this means a saving of  over £56,000! Time he can use for work that he is able to charge for directly!

Most people are now used to voice recognition on their phones, and now more are using it for work related tasks by speaking emails, court orders, reports, proposals, business letters, etc., capturing their thoughts, findings, and analyses either directly or on a digital recorder so that speech recognition software transcribes it later.

Paperwork is important. Police officers need to accurately document their incident and arrest reports, lawyers need to take detailed notes and prepare documents for court as part of defending their clients. Social service workers need to keep track of the details of their cases – sometimes it can make a significant difference in the life of a child or a family in need.

Despite it mattering so much, paperwork can be incredibly time-consuming and tedious, ultimately limiting our efforts in other vital areas of our jobs. Consider this recent American study, which revealed that administrative tasks like paperwork account for 35 percent of social service workers’ work weeks. I think it’s safe to say that these workers would like to have more than two-thirds of their time to dedicate to more meaningful case work, like interacting with actual people.

There are many benefits to simplifying and improving documentation processes: Saving time and money, better serving clients and customers, mitigating risks associated with industry compliance requirements, and generating new business, just to name a few. Voice recognition is now a genuine solution!

Not coincidentally, there are many benefits to using voice recognition for documentation: It’s faster and more accurate (speaking is up to three times faster than typing); it improves the overall quality of reporting; it allows you to capture thoughts and ideas while they are fresh in your mind; it increases productivity in the office and in the field; and it alleviates the pain and discomfort associated with using a mouse and keyboard for long hours – something that shouldn’t be underestimated, considering the annual collective cost of repetitive stress injury.

Speech as an enterprise solution is already being proven. The 2014 International Legal Technology Association (ILTA) revealed that 52 percent of law firms surveyed are now using voice recognition

I hope that this has helped to answer the question, “will voice recognition software help me?”. Please do get in touch to arrange a demonstration or if you have further questions. One last thing, I provide a free copy of the software with my training!

Link to full article… http://whatsnext.nuance.com/office-productivity/speech-recognition-for-enterprise-documentation/

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Does Dragon NaturallySpeaking really work

Many people ask the question, “Does Dragon NaturallySpeaking really work?”

Have a quick look at the video demonstration below and see what you think! There is no way that I can type this quickly, so imagine the savings this can bring to your business or personal life! I recently helped a writer who was a bit reluctant to get started but has just told me that she completed a 2000 word document in half an hour with Dragon, as opposed to 2-3 hours with the keyboard. Time saved!

I myself type at 120 words a minute with my voice! This means that I can fill three sides of A4 in less than 12 minutes by dictating. Time saved! Saving time in this way allows me to concentrate on other areas of my business and also means that I don’t have to stay late at work, or work the weekend just to keep up. Time saved!

If you like the look of this, find out more here! There is no obligation and I provide a free copy of Dragon Premium for PC or Dragon Dictate v4 for Mac with my training, and  a guarantee that it will help you!

Does Dragon NaturallySpeaking really work? Yes it does!

 

 

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Dragon NaturallySpeaking Professional

Will Dragon NaturallySpeaking Professional make a difference for you?

This depends on the type of work that you do, but where Dragon NaturallySpeaking Professional really wins over the Premium version is with the ability to create custom commands to really automate your workflow.

Typical tasks that can be automated include…

  • working with templates to substitute variable text, so I could easily change [this text] to [that text], navigating by voice
  • navigating to an often visited website with a single command
  • opening a Microsoft Word document with a single command
  • navigating around a lengthy Microsoft Word document using bookmarks as voice commands, instantly jumping from a heading on page 1 to page 15 and back again
  • reducing the use of the mouse and keyboard by creating custom commands to do this more easily by voice
  • automatic transcription of a voice recording from a remote location – by doing this you can have Dragon create a Microsoft Word document ready for you to check when you arrive back in the office!

These facilities are incredibly powerful and can help you save a lot of time with your computer work! They will also allow you to improve the service that you are able to offer to your clients.

If you feel that you are unable to create these commands yourself, I provide a training course to make this as easy as possible, or if you prefer, I also provide a service where I can write these commands for you!

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Command pack for Dragon Dictate for Mac

New command pack for Dragon Dictate for Mac!

Although Dragon Dictate for Mac is very good and will help you to quickly and accurately dictate your text, one of the drawbacks to me is the current shortage of commands that will enable you to work hands free. To get round this problem, Talking Typist provides a free command pack for Dragon Dictate for Mac of over 100 additional commands when training is taken!

These commands are for applications such as Microsoft Word, Excel and Outlook, Apple Mail, iCal, iTunes, Finder and Safari, and come complete with documentation.

Good examples are commands such as ‘Click Bold’ or ‘Click Underline’ to format your text quickly and easily, and the pack was put together to extend the range of commands that are built-in, and make it easier for you to work.

Please contact me if you would like more information about the contents, or if you would like to purchase a pack!

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How fast is Dragon?

Is Dragon faster than the world touch-typing record? This article attempts to answer the question, ‘how fast is Dragon?’

One of the claims that’s often made for Dragon NaturallySpeaking speech recognition is that you can talk faster than you can type.

This depends on the speaker and the typist, of course. Some tobacco auctioneers in the southern states of America have been clocked at up to 450 words per minute, although this is with a very limited vocabulary, consisting mainly of numbers.

Typing speeds vary considerably; somebody who has never been trained and may only use a few fingers to ‘pick and peck’, won’t be as quick as somebody who has been trained as a touch typist, using all fingers and not having to look at the keyboard to know where each key is.

A ‘pick and peck’ typist will probably only manage around 20 words per minute. Typical business typing speeds are around 40wpm, though professional career typists can exceed 100wpm, repeatedly. The world typing speed record is 212wpm, on an ergonomically designed Dvorak keyboard.

The Results

I average 120 words a minute, so I’m not as fast as the world record, but I am comfortably faster than a professional typist, and six times faster than a pick and peck typist!

At normal dictation rates you might only hit about 100wpm, but that’s still two and a half times the average typing rate.

Why is speed important?

Well, obviously, the faster you can create a document, the more you can do in a day. If typing isn’t one of your core skills, dictating is going to prove a lot quicker.

If you type at around 20wpm, a 1,000 word report is going to take you a minimum of 50 minutes. If you can speak it at, say, 100wpm, it’ll take around 10 minutes, giving you 50 minutes to do something else.

Accuracy

Dragon is now very accurate!!

As well as the ease of being able to speak what you want to write, you gain from not needing to correct spellings. Dragon uses a vocabulary of correctly spelt words, so you don’t have to worry whether its ‘conciet’ or ‘conceit’ or ‘seperate’ or ‘separate’. You may have to check the occasional ‘to’, ‘too’ or ‘two’, but in most cases the software will work this out from the context.

Depending on how much typing you do in a day, this kind of saving could be repeated again and again, so you could end up saving hours.

 What else can I use Dragon for?

It’s not just reports or articles you can save time on, as Dragon can be used with most popular email clients to create the 20 or 30 emails a typical office worker sends in a day. You can control formatting in Word too, by issuing commands as well as dictation within the program.

You can also use Dragon to give voice commands through Windows to online services such as Google. Even in the middle of dictation, it’s quite possible to speed research with commands such as ‘Search Google for paper suppliers in Birmingham’ or ‘Open top site for local weather forecast’.

This usually proves much quicker than opening your browser and typing a request into the search box.

This post is a summary of a recent article by Simon Williams, the full text is available here…

http://www.itproportal.com/2015/03/10/can-dragon-speech-recognition-beat-world-touch-typing-record/
 

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The Productivity Workshop

Productivity Workshop,

to be run at the

Witney Business and Innovation Centre

(http://www.witney-bic.co.uk/how-to-find-us)

on April 10th from 9:30 – 12:30

I’m really excited to announce my first ever workshop, helping local businesses to improve their productivity!

Speakers…

  • Ian Adkins (Futures by Design) – How to have your best year ever with productivity increases to drive businesses.
  • Dylis Guyan – How to avoid the 3 biggest mistakes Business Owners make that keep sales stagnant and profits paralysed.
  • Neil Sleight (Talking Typist) – demonstrating and answering questions about the ultimate productivity tool.

Find out…

  1. How many opportunities you and your business could be missing out on due to a lock of productivity
  2. Top hints and tips on how to increase productivity in any business, so you can get more stuff done!
  3. Discover the ULTIMATE productivity tool that has revolutionised so many businesses, creating a MASSIVE impact on their bottom line

Tea and coffee is provided, with a buffet lunch and plenty of opportunities to network!

You can register for the productivity workshop by visiting the link below, but places are limited so please book now to avoid disappointment!

http://bit.ly/productivity-workshop

Productivity Workshop

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Enter the Dragon

Enter the Dragon – a short clip showing Dragon in use for dictation into Microsoft Word

192 words in 1 minute 31 seconds, no Dragon errors – a typing speed of  128 words a minute!!

You can get this software free of charge with an unequivocal guarantee that it will work for you!!

I am so convinced that this software can help your business that I will take it away if, during a training session, you feel that it is not going to help you, and I also provide the software completely free of charge!

It is time to Stop Typing, Start Living!

Please contact me for more information here!

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